In order for small businesses to thrive, they need that human connection that sets them apart from the rest, yet the expensive toll-free number industry is still dominated by telecommunications giants.
The human element is crucial to small businesses as they need to be able to interact on a personal level in order to develop trust and long-lasting relationships. But if a potential customer cannot speak with the business directly, that connection cannot be established.
There are ways around having to setup a toll-free number using major telecommunications companies. There are Peer-to-Peer (P2P) calling services available such as Skype, Facebook Messenger, or WhatsApp, but even P2P services require users to sign up or download an application first.
David Marcus, Head of Messenger at Facebook, said on CNBC, “The one thing I really want to get rid of is the need for anyone to ever have to call a 1-800 number again,” but even Messenger still requires its users to sign up for the service first.
This is where FreeFly881 is disrupting the traditional industry. By bringing a superior tech product which enables free calls to millions of small businesses from anywhere in the world, its services will come at an extremely low cost to businesses, thereby fully replacing the need for toll-free numbers.
With a proposed flat rate of $10/month (no more minutes charges), an SME will be able to take advantage of FreeFly881’s patent-pending QR code and free call button on browsers, at absolutely no cost to the caller once the product comes out of development.
This also means that callers to a business don’t have to download or sign up for any service to make free international calls, which is not the case with P2P calling services, such as Messenger.
In this way FreeFly881 is disrupting the traditional toll-free market while taking on industry giants simultaneously. The SME benefits by saving up to 95% per month with a traditional toll-free number, and the callers can just scan a QR code or simply make the free call with one click on their browser using the FreeFly881 Free Call button.
According to research by Co-Founder Raymond Kwan, nobody else is doing what FreeFly881 is doing, so apart from major corporations, direct competition is scarce.
In North America alone, the telecommunications industry raked in over $347 billion in 2015. That number is projected to reach a staggering $359 billion by 2019, according to Statistica.
When you combine the global market revenue projection for 2019 by each region, you get an industry on track for $1.46 trillion.
The projected trillion-dollar industry, which controls the toll-free number market, is not geared towards small businesses.
This begs the question, which Kalev Leetaru so eloquently postulated on Forbes, “In A VoIP World Why Does It Still Cost $20 For A 10 Minute International Call?”
Since, traditional toll-free numbers are regional or country use only, and not global, they limit business opportunities from international customers. From a customer perspective, if you are calling a toll-free number from outside the region or while on roaming, it’s not free anymore and costs are significant.
With FreeFly881, businesses that could never afford a toll-free service will soon be able to have a more affordable and secure alternative.
You can check out FreeFly881’s current crowdfunding campaign on Fundable.