Warsaw-based SaaS startup Survicate has just raised almost $1 mln round of the investment from ARIA New Technologies, Newberg Investment and a group of business angels. The company was founded in 2013 and backed by the leading venture capital firms in CEE – Innovation Nest and SpeedUp Group which together invested $135k seed in March 2015.
Survicate positions itself as the fastest way to collect feedback from customers. While working as a product manager at Konica Minolta, Kamil Rejent noticed how vital it was to collect customer feedback on the website – it would help optimize it and get more orders from potential customers. He started looking for a tool to get his job done but didn’t find any solution that would meet his needs. So Kamil decided to create one.
The current product of Survicate helps its clients to measure and conduct:
- targeted website surveys
- one-click email surveys
- email Net Promoter Score surveys
- feedback widgets
In a short period of time, Survicate managed to gain clients from all over the world, including United States, Great Britain, and Canada. Among the prominent customers of the startup are Booksy, Oberlo, LexisNexis or District of Columbia Public Schools. The current Survicate’s annual revenue constitutes $250k and is predicted to grow by over 300% in a year.
The company is generally targeting the wider global market of SMBs – offering them an affordable and yet simple tool. Survicate also has a number of integrations with CRM systems and platforms like Segment, allowing for an easy connection with the workflows of marketing, product or sales teams.
Kamil Rejent, the company’s CEO is planning to invest the obtained funds into growing company’s team with an aim of delivering the highest quality of customer service, accelerating customer acquisition, and developing the product. Survicate is going to answer requests of its users and will build a solution for conducting surveys within mobile applications.